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CPAP Orientation
Our Sleep Care Specialists work closely with each patient to help them select a customized PAP Bundle. Our proprietary mask algorithm is used to help us determine the most appropriate mask interface for each patient. All patients will receive a device that includes a data card that will allow SleepQuest to track usage of the device and compliance. The pressure setting of the selected device will be calibrated by a Sleep Care Specialist based on the prescription. The device is shipped via UPS to the patient and a phone appointment is set up to coincide with the patient receiving the PAP Bundle.
Once the device is received by the patient, our Sleep Care Specialists will call the patient and review all of the items included in the package.
The Coach will instruct the patient with the following:
- Explain physician's prescription for equipment use
- Explain, assemble and set up equipment including the purpose and function of PAP equipment /supplies
- Demonstrate equipment including the use of the mask and give verbal instruction to patient and/or caregiver
- Perform safety and operation checks, and review printed material including safety precautions
- Demonstrate how to detect and eliminate mask leaks
- Discuss possible discomforts (skin irritation, nasal dryness, eye irritation) and suggestions to alleviate issues
- Demonstrate/discuss filter cleaning and replacement, as well as supply replacement time frame
- Explain patient's responsibility for routine maintenance, cleaning, & infection control (mask/tubing washing)
- Explain how to contact SleepQuest and provide SleepQuest's 24 hour phone line
- Assess risk of patient harm resulting from falls
- Explain "follow-up" appointments including compliance monitoring and Ongoing Care Program by SleepQuest
- Explain need to contact SleepQuest if any change in patient status or equipment malfunction
- Review rental versus purchase of PAP device
SleepQuest will follow up with the patient within 48 hours of initial device set up. After using the device for one month, patients will be contacted by their Sleep Care Specialist, who will interview the patient and complete a compliance questionnaire. Patients will send their data download card to SleepQuest so that an adherence report can be printed for the patient's record as well as for the referring physician or insurance company. Each patient will automatically be enrolled in our Ongoing Care program and will be contacted every three months.
